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Delivery Information
Bank Holidays
We do not dispatch or deliver on Bank Holidays. If you have any questions on delivery timings around a Bank Holiday please call our Battersea Store to check.
Phone: +44 (0) 207 402 0002
Email: battersea@philglas-swiggot.com
Delivery charges
Standard Shipping (UK)
Delivery is free of charge for all orders in the UK over £100. For UK orders under £100 we have a flat £7.95 delivery charge.
Express Shipping Within London (UK)
If you live within SW11 or W2 postcodes and require an urgent delivery please contact our store to ask. Urgent deliveries are at the discretion of the Store Manager based on resources/stock availability.
If in doubt, please contact us:
Phone: +44 (0) 207 402 0002
Email: battersea@philglas-swiggot.com
Delivery Timings
Within London
Orders are dispatched 6 days a week Monday to Saturday, most are fulfilled within 1-3 working days from receipt of the order. For urgent delivery requirements please contact our Battersea store to check delivery timings.
Outside London
Orders are dispatched 5 days a week Monday to Friday, most are fulfilled within 3-4 working days from receipt of the order. For urgent delivery requirements please contact our Battersea store to check latest delivery timings.
Deliveries to EU or WW
Please contact our Battersea Store Manager for further information if you have a specific EU or WW delivery request. We do not currently process EU or WW orders online.
If in doubt, please contact us:
Phone: +44 (0) 207 402 0002
Email: battersea@philglas-swiggot.com
Delivery safety (COVID-19)
Public Health England (PHE) has advised that people receiving parcels are not put at any additional risk of contracting the coronavirus (COVID-19). For all deliveries managed by P&S we provide contact free delivery. If you have any specific delivery requirements please detail this on your order notes, or call our Battersea store to advise. For all orders managed by our delivery partner Parcelforce UK please refer to their CORVID-19 delivery guidelines.
Missed deliveries
We reserve the right to charge for re-delivery of orders that have not been completed due to incorrect address information being supplied by the customer. Whilst we make every effort to deliver all your goods in the agreed timeframe, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
Mixed cases / Replacements
We are unable to guarantee credit or replacements unless we are notified within 14 days of delivery of the order. Please be aware that multi-case orders can become separated. If you do not receive the balance of your order within 3 working days of the first delivery please contact us.
Returns policy
See Philglas and Swiggot returns policy